At sodafountainofvenice, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect various types of personal information when you interact with our Site, including but not limited to:

  • Personal Identification Information: Your name, email address, phone number, shipping and billing address, and payment details when you make a purchase.
  • Technical Data: IP address, browser type, browsing actions, and patterns collected through cookies and other tracking technologies.
  • Purchase Information: The details of the products you have bought, your payment methods, and order history.
  • Communication Information: Any information you provide to us through customer service, chat, email, or social media channels.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Processing and fulfilling orders: To handle and deliver your purchases, process your payments, and provide order confirmations.
  • Customer support: To respond to your inquiries, complaints, or questions via our customer service team.
  • Personalization: To personalize your experience on our Site, including tailoring product recommendations or special offers.
  • Marketing: To send you promotional emails, offers, newsletters, and updates related to our products and services (you may opt out at any time).
  • Improvement of the Site: To analyze user behavior and improve the functionality and usability of our Site.
  • Legal Compliance: To comply with legal obligations or to enforce our Terms of Service.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We work with trusted partners and service providers who assist us in processing payments, fulfilling orders, delivering packages, and improving the functionality of our Site.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, government investigation, or to prevent fraud or harm.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration. This includes using encryption for payment transactions and secure server environments.

5. Your Rights and Choices

You have the following rights concerning your personal data:

  • Access and correction: You can request access to your personal information and ask us to correct or update it if necessary.
  • Deletion: You can request that we delete your personal information, subject to certain legal limitations.
  • Opt-out of marketing: You can unsubscribe from our promotional emails at any time by following the “unsubscribe” link in the email.
  • Cookie preferences: You can modify your browser settings to block or remove cookies.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user preferences, improve site navigation, and provide targeted advertising. You can control or disable cookies through your browser settings, although this may affect the functionality of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates or changes.